Several credit union members have been contacted by an automated phone call claiming to be from the NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.
Anyone contacted by this recent scheme should immediately contact the NCUA's Consumer Assistance Center Hotline at 800-755-1030 or
via email at email@example.com to report the scam.
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Sharefax Debit Card Holders
Union's debit card processor, Vantiv, will send SMS/text alerts and pre-recorded voice
(landline) messages to cardholders regarding suspicious Debit card transactions. If you
have any questions regarding a message that you receive concerning your Debit card, please
contact the Sharefax ATM Department at (513) 753-2440, ext. 5102.
Click here for FAQ's.