Protect Your Money From Fraud
Stay informed & keep scammers from stealing your money
Sharefax has created a member resource center allowing you to stay updated on fraudulent schemes.
Real live fraud event:
The member came in asking about account balances and then stating the need for a wire transfer.
The member was told by the fraudster that their social security number had been comprised and that a wire transfer of funds needed to be done to protect their money.
Shared Facts Blog
High debt can be a beast, taking huge bites out of a household or personal budget and destroying any chance of financial wellness. Unfortunately, scammers know this well, so they target victims to get at their money.
Scammers are always upping their game, and they’ve recently pulled out an old trick: the micro-deposit scam. Unfortunately, too many people have already fallen victim, and we don’t want anyone else getting caught in the trap.
With the holiday shopping season heading into its final frenzied stretch, scammers are out in full force to take advantage of busy shoppers. Stay safe this season and protect your cards from fraud.
Important Notice about Zelle
No Sharefax or Zelle employee will ever send a verification number and then call requesting that you enter “yes” to a request. This is an attempt to commit fraud on your account. If you receive such a request, ignore the demand and contact the credit union immediately.
Please report all suspicious emails or calls to Sharefax’s Payment Department at 513-753-2440.
Report Fraud and Scams
Have you been a victim of fraud or a scam?
Please use these phone numbers to report the incident.
- Sharefax Credit Union (513) 753-2440
- Fraud Alert Number (855) 921-2515
- Lost/Stolen Credit Card (800) 325-3678
- Credit Card Customer Svc (800) 237-6211
- Visa Disputes (800) 600-5249
- Lost Debit Card (normal hours) (513) 753-2440
- Lost Debit Card (after hours) (833) 933-1681
- Debit Card Disputes (866) 279-1399