Protect Your Money From Fraud
PHONE SPOOFING ALERT
Please be aware that there is a current scam where someone is claiming they work for Sharefax's Fraud Department. The fraudsters are spoofing our phone number to look like the call is coming from Sharefax. Please know that our Fraud Department will only reach out to our members via text or IVR. You will never need to provide your card number over the phone to our Fraud Department.
Phone spoofing happens when a scammer tricks your phone’s caller ID into showing an official phone number.
Sharefax will never call you and ask for you to verify any of your personal information including your PIN number, Online Banking login, debit card number, etc.
Stay informed & keep scammers from stealing your money
Sharefax has created a member resource center allowing you to stay updated on fraudulent schemes.
Report Fraud and Scams
Have you been a victim of fraud or a scam?
Please use these phone numbers to report the incident.
- Sharefax Credit Union (513) 753-2440
- Lost/Stolen Credit Card (800) 325-3678
- Credit Card Customer Svc (800) 237-6211
- Visa Disputes (800) 600-5249
- Lost Debit Card (normal hours) (513) 753-2440
- Lost Debit Card (after hours) (833) 933-1681
- Debit Card Disputes (866) 279-1399
Ohio Department of Public Safety Warns of Sophisticated Identity Theft Scheme
The Ohio Department of Public Safety today issued a warning about a sophisticated identity theft scheme impacting individuals across the country, including in Ohio.
The scheme, which was first identified in Texas earlier this year, involves the use of stolen personal information to answer online Bureau of Motor Vehicles (BMV) security questions and gain access to individual BMV accounts. Once inside an individual’s account, identity thieves then request a driver’s license or identification card reprint be mailed to a new address.
Real live fraud event:
The member came in asking about account balances and then stating the need for a wire transfer.
The member was told by the fraudster that their social security number had been comprised and that a wire transfer of funds needed to be done to protect their money.
Shared Facts Blog
Don’t Get Caught in a College Degree Scam!
With so many schools now offering online learning options, college degree scams are more difficult to spot.
What is the Dark Web?
Q: I’ve heard of the dark web, but I never understood what this term means. What is the dark web? How is it accessed?
Beware of Gift Card Scams
Everyone loves a gift card for their favorite retailer or restaurant. Unfortunately, scammers also love gift cards, but for all the wrong reasons.
Beware of Debt Relief Scams
High debt can be a beast, taking huge bites out of a household or personal budget and destroying any chance of financial wellness. Unfortunately, scammers know this well, so they target victims to get at their money.
Micro-Deposit Scams
Scammers are always upping their game, and they’ve recently pulled out an old trick: the micro-deposit scam. Unfortunately, too many people have already fallen victim, and we don’t want anyone else getting caught in the trap.
How to Avoid Credit Card Fraud this Holiday Season
With the holiday shopping season heading into its final frenzied stretch, scammers are out in full force to take advantage of busy shoppers. Stay safe this season and protect your cards from fraud.
Important Notice about Zelle
